Raisa Pay · People Operations · Learning · Applied AI
People first.
Systems that work.
I bring structure to the people side of work. Seven years in people operations, recruiting, and learning & development. Today I help small teams put thoughtful HR processes in place and use AI with eyes open.
Two engagements. Fractional HR support for the people processes that need an owner, or a focused HR AI consulting project. Both end with materials you can run on your own.
A career built
around people.
Seven years in people operations, recruiting, and learning & development. The throughline has been making work easier to navigate, for employees, for managers, and for the people function itself.
I have worked inside growing teams where the people function wore every hat, and inside larger organizations where the same problem showed up at a different scale. Both taught me that the answer is rarely a new system. It is usually writing down what already happens, naming an owner, and giving the team something they can actually use.
Everway
People Operations · Learning & Development
Rebuilt global onboarding and supported learning programs for more than 600 employees, helping turn information into a clearer employee experience across the company. Worked with managers across regions to design materials they would actually use, not just approve.
Google · Anaplan · Securly
Technology organizations, varied scope
Earlier experience in people operations and recruiting across technology organizations (including Google, Anaplan, and Securly) informs how I approach HR processes, hiring workflows, and the systems people use every day. Different industries, the same operating questions: who owns this, what does good look like, what does the manager actually need.
What this means for the work I do now
- I have shipped people programs at scale, not just designed them on paper
- I have worked inside growing teams where the people function wore every hat
- I understand how an HR process fails when it is not part of a team's daily workflow
- I have used AI inside real HR work, with eyes open, and watched what it gets wrong
Approaches I bring
- Program design and rebuild, covering onboarding, learning, and manager enablement
- Documentation that people actually use, not just files on a shared drive
- AI-assisted drafting with explicit human-review rules and a manual fallback
- Working in tools the team already has, not requiring new subscriptions
- Hiring workflows with structured scorecards and review checklists
- Process work that names an owner and a due date for every step
Contexts I have worked in
- Education technology
- Business intelligence
- Cybersecurity
- Consumer software
- Mission-driven organizations
- Global, multi-region teams
- High-growth and post-acquisition environments
- Small teams (under 50)
- Larger teams (200 to 1,000+)
Ideas put
into practice.
Two fictional sample engagements that walk through a real workflow improvement, start to finish. The companies are invented; the method is the one I use.
A better first 30 days.
Harbor Learning Collective (fictional education nonprofit)
An onboarding plan, a practical training exercise, and AI drafting guidance. Built to show how a project runs from kickoff to handoff.
Explore the project →From scattered to a working workflow.
Northstar Field Services (fictional 75-person service business)
A workflow audit, structured hiring tools, a 30-day onboarding plan, and an AI use-case register, designed for owners who need decisions they can defend.
Explore the project →Fictional sample materials, not consulting results.
Your team.
My support.
Two ways to work together, depending on what your team needs right now.
HR Fractional
Support
Hands-on support for the people processes that need an owner. Bring clarity and consistency to onboarding, employee documentation, and manager resources.
- Onboarding and employee experience
- HR process documentation
- Learning and manager enablement
- Recruiting workflow support
HR AI
Consulting
Find useful ways to apply AI to everyday HR work, with approved source material, clear review steps, and people accountable for the final output.
- Workflow review and use-case planning
- Reusable prompts and review checklists
- Team training and adoption guidance
- Responsible AI policy and guardrails
Fixed-fee projects and pricing are listed on /services.
Beyond
the day job.
Writing on the people side of work.
Writing by Raisa Pay
Raisa Pay · 2026Read more
Writing by Raisa Pay
A short book on the people side of work. Practical, honest, and useful long after the consulting engagement is over.
Take a look
at the work.
Portfolio downloads so you can see the thinking behind the deliverable.
HR workflow toolkit
Editable tabs: dashboard, audit, hiring tracker, scorecard, 30-day plan, AI register (.xlsx).
